Privacy Policy
Your privacy is important to us. Learn how we collect, use, and protect your personal information.
Privacy Policy Overview
Last updated: September 27, 2023.
1. Introduction
Absolute Water Pros (we, us, our) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and protect your information when you use our website and services, including SMS marketing, email marketing, appointment reminders, and website tracking tools. By using our services or opting into our communications, you agree to this Privacy Policy and our Terms and Conditions.
2. Information We Collect
Contact information: We may collect your name, email address, phone number, and mailing address when you submit forms, book appointments, request information, or otherwise provide it to us.
Communications data: If you opt in, we collect your messaging preferences and maintain records of consent and opt out activity related to SMS and email communications.
Usage and device information: We may use cookies, pixels, and analytics tools to collect information about how you use our website. This may include your IP address, browser type, pages visited, and interaction data.
Appointment and service data: If you schedule appointments or use our services, we may collect details associated with those interactions.
3. How We Use Your Information
We use your information to:
– Provide requested services and customer support
– Send appointment confirmations and reminders
– Send SMS and email communications that you have explicitly consented to receive
– Improve our website and marketing performance using analytics
– Maintain compliance records related to consent and opt outs
– Protect our business and users, including fraud and security monitoring
4. Cookies and Tracking Technologies
We use cookies and similar technologies to personalize your experience and understand how our website is used. You can control cookies through your browser settings. Some features may not work correctly if cookies are disabled.
5. How We Share Your Information
We do not sell your personal information. We do not share mobile phone numbers, SMS opt in data, or consent information with third parties or affiliates for marketing or promotional purposes. We may share information only in the following limited circumstances:
Service providers: We may share information with trusted vendors who help us deliver services, such as SMS and email delivery, customer support tools, scheduling tools, and analytics providers. These providers may only use information to perform services on our behalf.
Legal and safety: We may disclose information if required by law or to protect the rights, safety, and security of {{ custom_values.business_name_opt_in_website }}, our users, or others.
Business transfers: If {{ custom_values.business_name_opt_in_website }} is involved in a merger, acquisition, or asset sale, information may be transferred as part of that transaction. Any successor will be required to honor this Privacy Policy.
Third party sharing: No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. Information sharing to subcontractors in support services, such as customer service, is permitted. All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
6. Your Choices
SMS opt out: You can opt out of SMS messages at any time by replying STOP to any message. After you send STOP, we will send a confirmation message and you will no longer receive SMS messages unless you opt back in.
Email opt out: You can unsubscribe from marketing emails by clicking the unsubscribe link in the email.
Access and correction: You may contact us to request access to, correction of, or deletion of your personal information, subject to applicable law.
7. Data Security
We use reasonable administrative, technical, and physical safeguards to protect your information. No method of transmission or storage is fully secure, so we cannot guarantee absolute security.
8. Children’s Privacy
Our services are not intended for children under 13 and we do not knowingly collect personal information from children.
9. Updates to This Policy
We may update this Privacy Policy from time to time. The updated version will be posted with a new Last Updated date.
This Policy applies solely to information collected by the Site. It will notify you of the following:
What Information Do We Collect?
Understanding the types of information we collect and how we use it
Personal Information You Provide
We only have access to and collect personal information that you voluntarily give us via email or other direct contact from you.
- Name and contact details
- Email address and preferences
- Phone number and address
- Payment information when needed
Information Collected Automatically
We use technologies that automatically collect information about how the Site is accessed and used (“Usage Information”).
- Browser type and operating system
- Pages served and time spent
- Website visited before ours
- User interaction patterns
Device Identifiers
Usage Information includes your IP address, MAC Address or other unique identifier for your device.
- IP address tracking
- Device identification
- Repeat visitor recognition
- Targeted advertising delivery
Cookies & Web Beacons
We use cookies and web beacons to enhance your experience and track site effectiveness.
- Session and persistent cookies
- Web beacon tracking
- Google Analytics integration
- User experience enhancement
How Do We Use Your Information?
We use your information to respond to you regarding the reason you contacted us.
Information We Collect
Contact information: We may collect your name, email address, phone number, and mailing address when you submit forms, book appointments, request information, or otherwise provide it to us.
Communications data: If you opt in, we collect your messaging preferences and maintain records of consent and opt out activity related to SMS and email communications.
Usage and device information: We may use cookies, pixels, and analytics tools to collect information about how you use our website. This may include your IP address, browser type, pages visited, and interaction data.
Appointment and service data: If you schedule appointments or use our services, we may collect details associated with those interactions.
Registration
During registration, we collect name and email address to contact you about services in which you have expressed interest. Demographic information is optional.
Orders
For purchases, we collect contact and financial information for billing and order fulfillment. We use this information to process orders and contact you if needed.
Surveys & Contests
Participation is voluntary. Information is used to notify winners, award prizes, and monitor site satisfaction and improvement.
Customer Service
We may contact you via email about specials, new products or services, or changes to this Policy, unless you ask us not to.
Your Privacy Rights — Access to and Control Over Information
You have control over your personal information. Here are your rights and options.
Access Your Data
You can contact us at any time to see what data we have about you, if any.
- Request data we have collected
- Review information accuracy
- Understand data usage
- Free data access requests
Correct Your Data
You can change or correct any data we have about you at any time.
- Update personal information
- Correct inaccurate data
- Modify contact preferences
- Update communication settings
Delete Your Data
You can request that we delete any data we have about you.
- Complete data deletion
- Account information removal
- Marketing list removal
- Permanent data erasure
Opt-Out Options
Stop receiving promotional communications and control marketing preferences.
- Unsubscribe from emails
- Stop promotional communications
- Opt-out processed within 30 days
- No charge for opt-out requests
How to Opt-Out of Targeted Advertising
You have choices regarding targeted advertising and can control your advertising preferences.
Browser Settings
You can set most web browsers to notify you if you receive a cookie, or you may choose to block cookies, though either action may affect the use of our Site.
Digital Advertising Alliance
Visit the DAA Opt-Out Page to opt out of network advertising programs that use your information for targeted ads.
Google Analytics
You may opt out of Google Analytics by visiting https://tools.google.com/dlpage/gaoptout.
Do Not Track
Learn more about your “Do Not Track” options by visiting https://www.allaboutDNT.com.
Additional Privacy Information
Important details about linked sites, children’s privacy, and data protection
The Site may contain links to other websites. Any Personal Information you provide on linked pages or sites is provided directly to that third party and is subject to that third party’s privacy policy. This Policy does not apply to such linked sites, and we are not responsible for the content or privacy and security practices and policies of these websites or any other sites that are linked to or from the Site. We encourage you to learn about their privacy and security practices and policies before providing them with Personal Information.
The Site is not intended for use by children under the age of 16, and Absolute Water Professionals does not knowingly collect or use any Personal Information from such children. If we become aware that we have unknowingly collected Personal Information from a child under the age of 16, we will make commercially reasonable efforts to delete such Personal Information from our database.
We take measures designed to protect your Personal Information in an effort to prevent loss, misuse, and unauthorized access, disclosure, alteration, and destruction. We provide physical, electronic, and procedural safeguards to protect Personal Information we process and maintain. Please be aware, however, that despite our efforts, no security measures are perfect or impenetrable and no method of data transmission can be guaranteed against any interception or other types of misuse. To protect the confidentiality of Personal Information maintained in your account, you must keep your password confidential and not disclose it to any other person. You are responsible for all uses of the Site by any person using your password. Please advise us immediately if you believe your password has been misused.
TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, UNDER NO CIRCUMSTANCES, INCLUDING, BUT NOT LIMITED TO, NEGLIGENCE, WILL WE BE LIABLE FOR ANY DIRECT, INDIRECT, INCIDENTAL, SPECIAL OR CONSEQUENTIAL DAMAGES THAT RESULT FROM OUR PROCESSING OR USE OF PERSONAL INFORMATION, EVEN IF WE ARE ADVISED BEFOREHAND OF THE POSSIBILITY OF SUCH DAMAGES. THE MAXIMUM AMOUNT OF DAMAGES FOR WHICH WE WILL BE LIABLE UNDER THIS AGREEMENT WILL BE THE GREATER OF THE FEES YOU PAID FOR ANY PRODUCT IN CONNECTION WITH WHICH YOU PROVIDED YOUR PERSONAL INFORMATION, OR $100.
This Policy and the privacy practices of Absolute Water Professionals will be governed by and construed in accordance with the laws of Utah in the United States.
Questions About Our Privacy Policy?
Contact us if you have any questions about this Privacy Policy
Mailing Address
1687 E Shadow Cove
Cottonwood Heights, UT 84121
Business Hours
Monday – Saturday
8:00 AM – 9:00 PM
Have Privacy Questions?
Contact us for any questions about this Privacy Policy or how we handle your personal information.
Call (385) 429-3133